|
Here at Fine Scottish Art our service is completely dedicated to your total
satisfaction.
Our contact details:
Fine Scottish Art
44 Clyde Street, Kirn, Dunoon, Argyll. PA23 8EQ United Kingdom.
Tel: 01369 702718. Email: sales@finescottishart.co.uk
Making a Purchase
We have tried to make purchasing from us as
simple as possible. Simply browse our catalogue, view the product
detail page and click on the buy button to add an item to your
shopping cart. When you are ready click on checkout and enter your
address details. Then choose your payment method from the drop down
menu.
You may pay by credit/debit card either online
or, by sending your credit card details separately to your order by
post or telephone. Choose the option you prefer after adding your
address.
If you prefer to pay by cheque, choose this
option at the checkout and you will receive confirmation of your order
details and instructions (by email) about sending your cheque to us.
Alternatively click here to print an order form which you can
post to us.
If you use a credit card we accept £
GBP, EUROS, or $ DOLLARS.
For your security credit/debit card
transactions are processed for us by Worldpay. After adding your
details in our checkout you will be transferred to the secure Worldpay
server to enter your credit/debit card information and make
your payment. You will receive confirmation from Worldpay that
your transaction was successful, then be sure to return to us to
receive your email confirming that we have received your order.
Should you prefer to deal with
a real person, you may simply telephone us with your order.
Shipping and Handling.
Your print will be sent to you in a strong
cardboard tube.
Postal costs are additional to our prices and
will be shown after you have completed your address details and before
you are asked to pay. As a general guide postal costs are £1.76 per
print for first class UK postage. Europe about £2.35 and elsewhere
about £3.70
Delivery.
Your order will normally be posted the day
after we receive it. If there is going to be a delay we
will contact you by email. Postal delivery times may vary according to
your location but first class UK delivery should normally reach you
the day after we post your print.
Guarantee.
We guarantee your satisfaction and will
do all that we can to resolve any problems you may have. If you have
any complaint about our products or service or, if you are unlucky
enough to receive a product damaged in transit, please contact
us right away. The sooner we know about your problem the faster we can
help.
All of the goods we sell carry the minimum
warranty guaranteed by law.
The law governing contracts with
finescottishart.co.uk will be Scottish Law.
Returns Policy.
If goods are damaged in transit please
advise us immediately on receipt. We will send you a replacement (or
you may choose a refund) straight away. We may ask you to supply
information about the damage which will be needed in any claim we may
make against the carriers and we may also have to ask you to return
the damaged package to us at our expense.
For any other reason, if you find our
products unacceptable to you, then you may return them for a
full refund (but not postal costs) within thirty days so long
as they are in "as new" condition. Please advise
us before returning goods so that we know to expect them and can help
you with advice about packaging.
Privacy:
Any information that you give to us is
only used to:
a. fulfil your order
b. administer and enhance our service.
We do not pass on any information to
anybody else.
Cookies are used in the shopping cart
to keep track of your order and, if you use the "remember me" option
in the checkout, to remember your name and address.
|
